Setting Your Timezone


The default timezone is EST (New York) for all agents. If you operate under a different timezone, you can adjust this setting by performing the following steps:

1. Click on the down arrow below your name.

Setting Timezone 1

2. Click on View Profile.

Setting Timezone 2

3. You will be presented with the following screen. From here, you can change your email address, password, color theme, and timezone.

Setting Timezone 3

4. The first input for the TimeZone is Country. Select the respective Country for the agent.

Setting Timezone 4

5. The input to the right will change based on the previous Country selected. Select the correct locality to set the new timezone.

Setting Timezone 5

That’s it! The new timezone chosen will now be used for the respective agent.

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