Add Categories to Tickets


This article explains how to add categories to tickets. Before reading this article, it might be helpful to learn about creating tickets.

You can also:

Add Categories to a Ticket

To append a ticket with a category:

  1. Open a support ticket or create a new one.
  2. Click in the empty Category field.
  3. Select one or more appropriate categories for the ticket.
  4. Complete the ticket as normal.
← View other articles